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Terms and Conditions

This site belongs to Thistle Insurance Services Limited. Thistle Insurance Services Limited is authorised and regulated by the Financial Conduct Authority. Lloyd’s Broker. Registered in England under No. 00338645 Registered office: 68 Lombard Street London EC3V 9LJ.

Intended audience and territory

The site is intended to provide information and assistance for members of the public in the United Kingdom interested in purchasing golf insurance.

Privacy

Thistle Insurance Services Limited is committed to upholding the privacy of its employees, clients and site users and does not sell, rent, loan, trade or lease any personal information that is recorded on our site. You can visit this site without disclosing any personal information.

This site may provide links to third-party sites for your convenience and information. If you access those links, you will leave our site. We do not control those sites or their privacy practices, which may differ from ours. We do not endorse or make any representations about third-party sites.

Cookies

See the Cookie Policy page

Data collection and use

When you request information through this site, we may need to know some personal information about you. When emailing us or requesting information we need your e-mail address, name and other limited personal identifiers, typically name and contact number.Where you request services or products we will usually need additional limited data. Your personal data will be processed to provide information, goods, products and services you request in the form that you require.

If we require sensitive personal data then we will ensure that the collection and use is in strict accordance with the “applicable legislation” principles of data protection and data privacy.

Your personal information may be held by Thistle Insurance Services Limited on computer or manual files and will be used for administration purposes including carrying out claims handling and fraud prevention in connection with any insurance cover we arrange for you. Employees, contractors and agents of Thistle Insurance Services Limited may be given access to the information that you provide to us, but their use of such information shall be limited to the performance of their duties. Such employees, contractors and agents who have access to your personal data are required to keep that information confidential and are not permitted to use it for any other purposes.

It will not be passed to any other party outside Thistle Insurance Services limited without your permission for any reason not related to your insurance with us.

To comply with data protection legislation it is our policy to deal only with any person named on the policy who contacts us regarding the policy. If you would like someone else to be able to deal with your policy for you on a regular basis please let us know. In some exceptional circumstances we may also deal with other people who call us on your behalf. If at any time you would prefer us to deal only with you, please call to let us know.

The details you provide may also be used to update our records so that we may provide you, from time to time, with risk or insurance related information or details of services, or products, which we think, may be of interest to you.

Please advise us if you do not wish your information to be used in this manner.

Any enquiries about our data protection or privacy policy or practices should be addressed to:

The Data Protection Officer
Thistle Insurance Services Ltd
Southgate House
Southgate Street
Gloucester
GL1 1UB

Complaints

If you have any issues of concern, complaints or comments, please contact:

The Customer Relations Manager
Golfshield
Thistle Insurance Services Limited
Southgate House
Southgate Street
Gloucester
GL1 1UB

Security

We will never ask you to confirm any account or credit card details via email and if you receive an email claiming to be from Thistle Insurance Services Limited asking you to do so then please ignore it and do not respond.

Passwords

If we supply a password to you for this site, you are responsible for maintaining the confidentiality of your password and account and any activities that occur under your account. We shall not be liable to any person for any loss or damage which may arise as a result of any failure by you to protect your password or account.

Disclaimer

Whilst all reasonable care has been taken in the preparation of this site no liability is accepted under any circumstances by Thistle Insurance Services Limited for any loss incurred as a result of reliance on any statement, error or any omission contained herein.

The statements within this site reflect our understanding of current and proposed legislation, which may change without notice. The content of this site should not be regarded as specific advice in relation to the matters addressed.

Guide to How We Deal With You and Your Insurance

Download a PDF explaining Thistle's relationship with you and your insurance. Download

Policy Wording

Download a PDF of the policy wording. Download